• always keep your bag protected inside the flannel dust pouch in the upright position when not in use, for travelling or whilst in storage

• fill the inside with tissue paper to keep the shape

• wrap the chain strap in tissue paper

• use a soft cloth provided with packaging to polish the golden hardware in case of finger marks. a good trick is to always keep it in the inside polish for a quick polish

• to preserve the graceful lines, avoid overfilling your bag

• avoid contact with light and dark colours to reduce the risk of colours bleeding onto the leather or to your clothing

• avoid friction with hard or sharp surfaces like furniture, jewellery or other accessories 

• avoid prolonged exposure to direct sunlight, artificial light and humidity

• in case of contact with water, we advise drying the leather with a soft absorbent non-pulling cloth using gentle circular motion

• avoid leaving your bag on the floor or any dirty surfaces

• avoid prolonged exposure to direct sunlight, artificial light and humidity

• in case of contact with water, we advise drying the leather with a soft absorbent non-pulling cloth using gentle circular motion

• avoid leaving your bag on the floor or any dirty surfaces

• day after day the leather will mature revealing its new beauty

• avoid any harsh chemicals as they may deteriorate the leather and make the colours fade

• if necessary, use the gentlest leather moisturiser available with a soft cloth and circular motion

• if you have doubts please seek for specialist help or contact our team for further information

LEATHER BAG CLINIC

While we handcraft our products with the highest quality in mind, on the rare occasion, WITH THE WEAR, SOME product may begin to show faults such as pulled threads or loose hardware. if this happens to you, ,it can be returned to us to be repaired. Once received, we will assess the fault and take the most appropriate avenue in order to return your product to you in the perfect condition soonest.

Each repair will be carried by a leather craftsman individually, so this process might take up to six weeks. Should you have any queries, please contact us and we will assist in any way possible.